About

Etiya is a leading software company providing customer experience focused AI driven Digital Transformation with its award-winning product portfolio.

Founded in 2004, Etiya has more than 1600 employees and offices in 3 continents and 7 countries.

Etiya provides fast, cost-effective digital transformation, enhancing customer experience, accelerating value creation and revenue growth.

Its microservice-based architecture, DevOps methodology, and AI-driven portfolio offer a competitive advantage, bringing agility to its customers' businesses. Etiya’s products and solutions are developed in line with TM Forum’s ODA standards and principles, and use Open APIs allowing easy integration and enabling CSPs to enhance their flexibility in digital operations.

Etiya provides turn-key, end-to-end digital transformation to many customers worldwide from different sectors including telecom, finance, and retail.

Etiya’s business processes and business entities are certified to the latest TM Forum standards, TM Forum Frameworx version 21.0 and achieved the highest number of conformant TM Forum Business Process Framework Level 3 Certifications and SID entities of any vendor. The company achieved a Platinum level Open API conformance certification with TM Forum, and it is also a member of the CAMARA Open API initiative.

It incorporates innovative AI technologies, including natural language processing (NLP) techniques, prediction and recommendation, in its portfolio.
With the “Connected Customer First” approach which prioritizes the digital customer experience and the agile methodology, it applies becoming digital-ready is possible in a matter of months via fast delivery of products and solutions.

As a software company that has accomplished many successful projects around the world, Etiya operates by global standards and has won many awards from 3rd party independent institutions like TM Forum with its products and successfully implemented projects.

Etiya exists to move agilely beyond existing standards in its relationships with the customers, in innovation, and in its ambition to expand and grow.

Exceed, Every Day