Future BSS: building new customer-focused strategies
Check out industry trends on BSS from a TM Forum analyst’s and a vendor’s perspective as well. Tune in, and listen to what Etiya’s Chief Commercial Officer, Apostolos Kallis has to say about:
- The key drivers for a CX-focused digital transformation
- The role of AI in CX enhancement, successes and impediments of AI adoption
- New business models and challenges in monetization
- Opportunities for telcos in new partnerships and ecosystems
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