Interview: Building Smarter Customer Journeys in Telecom
Explore how AI is transforming customer engagement in telecoms, and uncover the latest innovations shaping the future of the industry:
· Learn how AI and data-driven tools enable hyper-personalised customer experiences;
· Discover the impact of Generative AI and Digital Twin technology on predictive support and targeted marketing;
· Understand how AI-powered self-service is driving customer satisfaction and operational efficiency;
· Explore how telecom operators are building smarter customer journeys using Etiya’s advanced AI platform
Watch Albert Nemet's interview with Developing Telecoms here
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