During the pandemic period, once more we realized how much we need digital transformation in all service areas and industries. Our research shows that many companies achieve tangible commercial gains with digital transformation. Transforming business processes and systems brings profitability, increased customer satisfaction, new business opportunities, and operational speed.
In our market research, together with CIO Update, we asked about the digital transformation strategies of Turkey's leading financial and retail companies.
As you shape your Digital Transformation journey, you can use our report to access important data and provide insight into market maturity and expectations.
Increasing usage of digital channels prompts us to use some concepts more in daily life. Infodemic is one of them. In its simplest definition, infodemic describes an excessive amount of information concerning a problem such that the solution is made more difficult. The concept, which gained popularity after its use by WHO in February, is very important as it reminds us of one of the most significant corporate risks during the pandemic period.
Speed is the first thing that comes to mind about 5G. However, speed alone is not very convincing for such significant investments. Its design allows operators to offer several technical features besides better mobile speed. It has accepted standards, and APIs are crucial links among different systems for different commercial purposes. Thanks to all these brand new technical features, 5G has unique opportunities for every industry where companies are impatiently awaiting.
Of course, it is not possible to apply all these innovations in a single article. But there will be many touching our lives.
Let's start with the connected devices.
We are living in the most significant uncertainty of the digital era. Companies and governments have to revise all plans because of the pandemic. Strategies, long-term policies, international trade, and many more will find their new balance on a different axis. For the first time, we are almost sure that nothing will bye the same.
“The five major telecommunications operators (Telefónica, Orange, Vodafone, MásMóvil and Euskaltel) operating in Spain have jointly asked users to prioritize the use of telephones for essential activities such as remote work and distance education, given the strong increase in traffic and the fear that networks may experience episodes of saturation in the coming days.
5G aims to transcend connectivity from just the smartphones to virtually almost everything in our daily life with the ability to connect billions of devices, deliver high bandwidth and provide extremely low latency. It is expected to provide very high speed, connection autonomy, and very complex routing algorithms. It is obvious that based on such a variety of use cases, the monetization will be through the operator ecosystem where they manage not only their network but also their services and partners’ capabilities. Since the richness and effectiveness of this ecosystem will be the key differentiator, intelligent slicing and ecosystem management becomes crucial.