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Recent Posts
What does it mean to be a digital service provider?
There is still a wide-held belief among many people in this industry that today’s communications service providers (CSPs) will fail because they will be unable to provide value to the end user in this new digital economy. But in fact the opposite is true. CSPs are evolving precisely in order to grasp the opportunities that the digital economy and this digital life will provide.
There is still a wide-held belief among many people in this industry that today’s communications service providers (CSPs) will fail because they will be unable to provide value to the end user in this new digital economy. But in fact the opposite is true. CSPs are evolving precisely in order to grasp the opportunities that the digital economy and this digital life will provide.
Don't Punish Your Partners
Telecommunications is a live sector and changing rapidly so operators must remain responsive in order to keep up. In a hyper connected world where billions of devices are connected to each other and transmitting huge amounts of data, there is no alternative but to partner. Digital service providers (DSPs) need partners for infrastructure, partners for services, partners for sales, partners for delivery and partners for support.
Telecommunications is a live sector and changing rapidly so operators must remain responsive in order to keep up. In a hyper connected world where billions of devices are connected to each other and transmitting huge amounts of data, there is no alternative but to partner. Digital service providers (DSPs) need partners for infrastructure, partners for services, partners for sales, partners for delivery and partners for support.
Implementing a Single Point of Configuration Includes Billing
Billing may be functionally separate from provisioning and assurance, but the configuration of billing is an important part of fulfillment. Billing configuration used to be easy – start on this day, stop on that day, or change to a new pricing plan. Needless to say, billing isn’t what it used to be. There is now a variety of complex products, offers, and billing thresholds. There is dynamic pricing, time-of-day pricing, bundled offers, and volume and quality adjustments.
Are OSS/BSS vendors failing the telco community?
Mobile World Congress is almost upon us. Over the coming week, Barcelona will be awash with representatives from operators and vendors alike, as we all make use of this opportunity to sit down with customers and peers and thrash out what’s really important for the development of this industry now and in the near term.
