News
ETIYA talks to Openet about our Partnership and Key Differentiators it brings to the market
Chun-ling Woon, Chief Strategy Officer, Etiya talks to Stephen O'Loughlin, GM - Digital Experience Business Unit, Openet about our partnership and how it brings key differentiators, such as Operating Model, Cost Model, and Customer Experience, to the market - at Mobile World Congress 2018.
ETIYA announces win with major North American Operator at MWC 2018
Apostolos Kallis, CCO of ETIYA announces that Etiya won a major contract with Tier 1 North American operator at at Mobile World Congress 2018 in Barcelona.
"Our innovation in BSS, using AI technologies with modern customer experience management applications has been the catalyst for winning this contract”, said Apostolos Kallis, CCO of ETIYA. “Our OSS partners and worldwide delivery capabilities further supplement our technology strengths"
Meet Us At Mobile World Congress 2018
Etiya Showcases AI-driven Customer Experience Management and Self-care at Mobile World Congress 2018
Reshape the digital customer experience journey with AI and catalog-driven B/OSS
Etiya uses autonomous learning, algorithm-driven technologies, and sentiment analysis to reshape the customer’s engagement journey. The customer’s next step can be predicted based on behavior and emotions, so the service provider can proactively take the best action—in real time—to provide a superior customer experience.
Etiya. A New Era
Since 2004, Etiya has become a fast-growing and leading Independent software vendor providing a comprehensive product portfolio, with more than 600 employees in 9 offices worldwide.
Throughout 2017 we have been working on our strategy and ambitions. We have become a company with great ambition and now a shift in our company vision. Our goal is be to become a strong global player in the market and expand our expertise from telco to other industries. Therefore we want to have a unique brand strategy supported by our new brand identity.
Etiya to demo AI-based telco solution at Mobile World Congress
ETIYA, the leading independent software vendor providing AI and catalog driven BSS/OSS, will showcase its artificial intelligence (AI)-driven customer experience management and self-care solution at Mobile World Congress in Barcelona.
As announced in December 2017, ETIYA and Openet are jointly launched Digital as a Service (DaaS) solution, which has been built on the AI-driven end-to-end Digital Business Platform; a cloud enabled SaaS with complete BSS, OSS and core network. The two companies now plan to demonstrate DaaS together at Mobile World Congress. DaaS is a cloud-based, modular solution that helps MVNOs and ‘digital first’ sub-brand operators develop their businesses and manage costs predictably. Its subscription model also reduces the risk of an upfront investment.
Etiya announces significant win with North American tier-1 operator
Etiya, the leading independent software vendor providing customer relationship management (CRM), catalog-driven and algorithm-driven BSS/OSS, CEM, omni-channel digital frontend and social media analytics, announced a significant multi-year contract win with a leading North American tier-1 operator for a full-stack BSS/OSS deployment combined with a managed services agreement.
