Overview
In today’s landscape, businesses face the challenge of executing processes efficiently amidst overlapping technologies and the need for flexible, adaptable solutions.
Modernising business processes goes beyond adopting the latest technologies. It’s about aligning your infrastructure with your business strategy to accelerate growth, enhance agility, and build resilience.
Rather than relying on rigid, all-in-one systems, organisations require a unified platform that seamlessly integrates technologies, processes, and people.
At Etiya, we use the term Business Orchestration & Automation Platform (BOAP) to emphasise the broader scope of our platform, FlowE. Unlike standalone technology tools, our platform is designed as a foundational solution for orchestrating and automating business processes, offering capabilities beyond mere technological components.
The adoption of a BOAP platform offers numerous benefits for companies of all sizes and sectors:
• Increased efficiency and productivity: Automating repetitive tasks eliminates redundancy, improves efficiency, and reduces human errors.
• Improved decision-making: Businesses can make more informed decisions by accessing real-time data and enhancing it with AI-powered insights.
• Greater flexibility: BOAP platforms allow organisations to rapidly adapt to market changes by creating new processes or optimising existing ones.
• Scalability: These modular platforms enable businesses to quickly adjust processes based on internal or external inputs.
Why Etiya's FlowE?
FlowE is a comprehensive Business Orchestration and Automation Platform that unifies key capabilities to streamline and automate workflows across the organization. While it primarily focuses on Business Process Automation (BPA) and Low-Code Application Development (LCAP), it also incorporates additional automation and integration functionalities, enabling a seamless, connected ecosystem.
With drag-and-drop functionality, users can easily define and schedule workflows, manage tasks, monitor progress, convert workflows into APIs, and integrate them with custom-designed interfaces.
Etiya’s platform stands out for its user-friendly design, allowing advanced control over processes while enabling the creation of fully automated, intelligent workflows. Deployment is rapid, ensuring continuity, cost reduction, and efficiency maximisation.
Advanced AI technology for intelligent automation
Etiya FlowE is an AI-driven automation platform that combines advanced decision-making, process modeling, and GENAI-based operational assistance to streamline and accelerate customer processes. By enabling Intelligent Process Automation (IPA), it replaces manual tasks with automated workflows, improving efficiency, accuracy, and flexibility.
AI seamlessly integrates data from multiple sources (e.g., CRM, ERP, Billing) and helps to orchestrate business processes among departments, optimizing workflows and ensuring timely, accurate actions.
Key Benefits of AI-Driven Automation:
• Improved Efficiency: Accelerates processes and reduces manual effort.
• Cost Savings: Minimizes errors and inefficiencies, lowering operational costs.
• Smarter Decisions: Leverages data-driven insights to support better decision-making.
• Scalability: Easily scales to meet growing business demands without increasing costs.
• Flexibility: Quickly adapts to changing business needs and market conditions.
Business needs evolve, requiring adaptable automation solutions. Etiya’s cloud-native, microservices-based platform provides modular components that are:
• Flexible and scalable: Seamlessly integrate new automation capabilities as needed.
• Industry-standard and API-driven: Built with Open APIs for smooth integration, supporting agile digital operations.
Cloud-compatible deployment reduces upfront costs and enables fast, cost-effective digital transformation. The microservice based architecture of FlowE enhances both scalability and flexibility, enabling rapid deployment and the ability to scale seamlessly according to business needs. This approach ensures that FlowE can quickly adapt to changing needs, delivering fast implementation while supporting long-term expansion.
Simple and cost-effective
FlowE is designed with simplicity in mind, making it accessible to everyone—from business users to experienced developers. Its intuitive drag-and-drop interface allows anyone to automate processes without the need for coding expertise, while still offering the depth and flexibility required for more complex, enterprise-level workflows. This approach helps organizations streamline operations, reduce costs, and drive efficiency, all while supporting scalable growth and faster implementation. Whether automating simple tasks or tackling intricate business processes, FlowE delivers both ease of use and powerful functionality for teams at every level.
Core functionalities of the platform
Etiya’s FlowE covers three core functionalities:
- Design: Create automated workflows quickly using drag-and-drop tools and pre-built templates.
- Execution: Automate process execution with real-time monitoring, AI-driven decision-making, and system integration.
- Management: Control processes via dashboards, analytics, and configuration tools for continuous optimisation.
Modular, API-driven architecture
Our platform's modular, API-driven architecture enables organizations to modernize their systems at their own pace - whether through gradual implementation or complete transformation.
The comprehensive API integration capabilities set us apart from other vendors, offering superior flexibility and connectivity.
Six key modules support both simple and complex automation scenarios, delivering a cohesive experience tailored to your organisation's needs. Each module integrates seamlessly, providing flexibility to address specific automation needs.
The Dashboard Module offers real-time visualisation and analytics of key business metrics. It provides customisable dashboards that display data from various sources, allowing users to monitor performance and make informed decisions. This module includes a range of widgets and chart types, enabling users to create tailored views of their data. The Dashboard Module also supports drill-down capabilities, providing deeper insights into underlying data.
The Flow Designer Module is the core module of the Platform, enabling users to design, execute, and monitor business workflows. It supports drag-and-drop functionality, making creating complex workflows without coding easy. This module allows for the automation of tasks, coordination of activities, and real-time tracking of workflow progress. It also includes features for conditional logic, parallel processing, and error handling, providing robust support for diverse business processes.
The Form Designer Module provides a no-code form designer that allows users to create custom forms for data collection and interaction. It supports various field types and validation rules, ensuring data is accurately captured and formatted. Forms created in the designer module can be easily integrated into workflows and portals, facilitating seamless data input and processing across the organisation.
The Task Management Module streamlines task allocation and ensures compliance within workflows. It automatically assigns tasks to the right personnel based on rules and approval hierarchies, directing actions to authorised individuals. Key features include notifications, real-time tracking of task statuses, SLA tracking for timely completion, and a detailed audit trail. It is integrated with other modules and boosts organisational efficiency, accountability, and control.
The API Designer is a crucial component that enables the conversion of workflows into APIs, allowing external systems and applications to interact with these workflows. The capability facilitates the seamless automation of processes by making them accessible as services through RESTful APIs. Organisations can expose internal processes as APIs, enabling integration with third-party systems, mobile apps, and other digital platforms. The API Designer supports various communication protocols and standards, ensuring compatibility and smooth data exchange. The API integration feature empowers businesses to extend their automated processes beyond the platform, fostering greater interoperability and enhancing the overall efficiency of their digital ecosystem.
The Configuration Management Module provides a centralised interface for managing the platform's settings and user permissions. It allows administrators to configure system parameters, define roles and access controls, and set up tenant-specific configurations. This module ensures the platform operates according to the organisation's policies and requirements, maintaining security and compliance across all operations.
